At Bellamire, customer satisfaction is important to us. If you are not completely satisfied with your purchase, we are here to help. Please read this Refund and Return Policy carefully before making a purchase from bellamire.shop.
Bellamire
24 Waterbeach Crescent, Etobicoke, Ontario M9W 3L9, Canada
Email: info@bellamire.shop
Website: bellamire.shop
We accept returns for eligible items within 30 days of delivery.
To qualify for a return, items must meet all of the following conditions:
We reserve the right to refuse returns that do not meet these requirements.
The following items cannot be returned or refunded unless they arrive damaged, defective, or incorrect:
For hygiene and safety reasons, certain products may not be eligible for return.
Please inspect your order immediately upon delivery.
If you receive:
You must contact us within 7 days of delivery at info@bellamire.shop.
Please include:
Failure to report issues within this period may affect eligibility for a refund or replacement.
To initiate a return, contact:
Please provide:
Returns sent without prior authorization may not be accepted.
Once your request is reviewed and approved, we will provide return instructions.
Customers are responsible for return shipping costs unless:
Original shipping fees, if any, are non-refundable.
We recommend using a trackable shipping service when returning items. We are not responsible for returns lost during transit.
After we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
If approved, the refund will be issued to the original payment method used for the purchase.
Refunds typically appear within:
Shipping fees are non-refundable unless the return results from our error.
In certain situations, only partial refunds may be granted, including:
Any deductions will be determined after inspection.
We currently do not offer direct product exchanges.
If you wish to obtain a different size, color, or style, please:
This ensures faster processing and inventory availability.
Orders may be canceled within 12 hours of purchase.
After this period, your order may already be processed, packed, or shipped and can no longer be canceled.
To request a cancellation, contact:
If the order has already been shipped, it must follow the standard return procedure.
If a customer refuses delivery without prior authorization, or provides an incorrect or incomplete shipping address, any resulting shipping charges, return fees, customs charges, or handling fees may be deducted from the refund amount.
If tracking information indicates that a package has been delivered, Bellamire is not responsible for lost or stolen packages after delivery.
Customers should:
If assistance is needed, please contact us and we will make reasonable efforts to help investigate the matter.
For international orders, customers are responsible for any applicable:
These charges are determined by the destination country's authorities and are not controlled by Bellamire.
Such charges are non-refundable.
Customers are encouraged to contact us first regarding any order concerns.
Filing a chargeback or payment dispute without first contacting our customer support team may delay resolution.
We reserve the right to provide order records, shipment tracking information, customer communications, and other supporting documentation to payment providers during dispute investigations.
To protect customers and prevent fraudulent activity, Bellamire reserves the right to:
Nothing in this Refund and Return Policy limits or excludes any consumer rights that may apply under applicable laws and regulations.
Customers may be entitled to additional protections under local consumer protection legislation.
We reserve the right to modify this Refund and Return Policy at any time.
Changes become effective immediately upon posting on bellamire.shop.
Customers are encouraged to review this policy periodically.
If you have any questions regarding returns, refunds, or exchanges, please contact us:
Bellamire
24 Waterbeach Crescent, Etobicoke, Ontario M9W 3L9, Canada
Email: info@bellamire.shop
Website: bellamire.shop
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