Delivery estimates are provided for reference only and are not guaranteed.

Actual delivery times may vary due to circumstances beyond our control.

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5. Shipment Confirmation and Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information when available.

Tracking updates are provided by third-party carriers and may take several business days to appear after shipment.

Customers are responsible for monitoring shipment progress using the provided tracking information.

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6. Multiple Shipments

To improve delivery efficiency and inventory management, orders containing multiple items may be shipped separately.

In such cases:

• No additional shipping charges will apply.
• Separate tracking numbers may be issued.
• Items may arrive on different dates.

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7. Shipping Delays

While we strive to meet estimated delivery timeframes, delays may occur due to:

• Customs inspections
• Severe weather conditions
• Transportation disruptions
• High shipping volumes
• Public holidays
• Political events
• Natural disasters
• Carrier operational issues

Bellamire is not liable for delays caused by circumstances beyond our reasonable control.

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8. Customs Duties, Taxes, and Import Charges

International shipments may be subject to:

• Customs duties
• Import taxes
• Value-added tax (VAT)
• Brokerage fees
• Government assessments

These charges are determined by local authorities and are the sole responsibility of the customer.

Bellamire has no control over such fees and cannot predict their amount.

Customs charges are non-refundable.

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9. Incorrect Shipping Information

Customers are responsible for ensuring that all shipping information is accurate and complete before submitting an order.

If incorrect information is provided, including:

• Wrong address
• Incomplete address
• Incorrect postal code
• Invalid contact information

delivery delays, failed delivery attempts, or returned shipments may occur.

Bellamire is not responsible for orders lost or delayed due to incorrect customer-provided information.

Additional shipping charges may apply for reshipment.

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10. Undeliverable and Returned Packages

Packages returned due to:

• Incorrect address
• Refused delivery
• Failure to collect the package
• Unsuccessful delivery attempts

may be returned to our fulfillment facilities.

If a package is returned, customers may choose:

• Reshipment at their expense
• A refund subject to deduction of any applicable return, handling, customs, or administrative costs

Original shipping costs, where applicable, are non-refundable.

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11. Lost Packages

A package may be considered lost if:

• Tracking has not updated for an extended period; and
• The carrier confirms the shipment cannot be located.

Customers who believe their package is lost should contact:

info@bellamire.shop

We will work with the carrier to investigate the issue.

Resolution options may include:

• Replacement shipment
• Store credit
• Refund

at our discretion based on the outcome of the carrier investigation.

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12. Delivered but Not Received

If tracking information indicates that a package has been delivered but the customer cannot locate it, the customer should:

1. Verify the shipping address.
2. Check with family members, neighbors, building management, or reception staff.
3. Contact the carrier directly.
4. Notify Bellamire if additional assistance is required.

Bellamire is not responsible for packages that have been confirmed as delivered by the carrier.

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13. Damaged Shipments

If your order arrives damaged, please contact us within 7 days of delivery.

Include:

• Order number
• Description of the damage
• Clear photographs of the damaged item
• Photographs of the packaging

Claims submitted after this period may not qualify for compensation.

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14. Shipping Restrictions

We reserve the right to:

• Refuse shipment to certain locations
• Cancel orders where shipping is unavailable
• Restrict shipments due to legal or regulatory requirements

If shipping becomes unavailable after an order is placed, a full refund will be issued.

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15. Force Majeure

Bellamire shall not be liable for shipping delays or delivery failures caused by events beyond our reasonable control, including:

• Natural disasters
• Floods
• Earthquakes
• Fires
• Epidemics
• Pandemics
• Government actions
• Labor disputes
• Transportation disruptions
• Customs delays
• Internet or communication failures
• Carrier operational interruptions

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16. Order Tracking Responsibility

After a shipment has been dispatched and tracking information has been provided, customers are responsible for:

• Monitoring shipment progress
• Ensuring delivery accessibility
• Responding to carrier communications when necessary

Failure to respond to carrier requests may result in delayed or unsuccessful delivery.

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17. Policy Changes

Bellamire reserves the right to update or modify this Shipping Policy at any time without prior notice.

Any changes will become effective immediately upon posting on bellamire.shop.

Customers are encouraged to review this policy periodically.

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18. Contact Us

For questions regarding shipping, delivery, or tracking information, please contact:

Bellamire

24 Waterbeach Crescent, Etobicoke, Ontario M9W 3L9, Canada

Email: info@bellamire.shop

Website: bellamire.shop